FAQ
HOW DO I ORDER?
You can order directly online. Just go to the page of the product you are interested in and shop directly from that page. If you have any questions or prefer to order by phone, call 817.295.1000 to talk to one of our resource consultants.
WHEN WILL MY ORDER SHIP? HOW LONG WILL IT TAKE TO RECEIVE?
We generally ship all in-stock resources within 24 hours weekdays. Our normal shipment method to the contiguous 48 states is FedEx with delivery two to five days after the order is processed. Expedited shipping options and U.S. Postal Service options are also available.
CAN I RETURN UNUSED MATERIALS?
In most cases you can return up to 10 percent of your order within thirty days. Please call 817.295.1000 to get return authorization and return shipping instructions. We cannot issue credit for damaged, used, or outdated materials. Please pack your return carefully.
WHAT ARE MY PAYMENT OPTIONS?
New customers and individuals must pay at time of order. Churches and ministries with approved accounts may be invoiced by mail (with payment due fifteen days after receipt of materials) or pay by credit card. Please call 817.295.1000 if you would like to set up an invoiced account. Texas customers for whom we do not have a valid tax exemption form on file with us will be billed sales tax. (See below for more information on how to place a tax-exempt order.) Most media equipment must be prepaid before shipment. Call for details.
I AM A TAX-EXEMPT CUSTOMER IN TEXAS? HOW DO I ORDER?
If you are a Texas church or tax-exempt organization, please email a completed Texas Sales and Use Tax Exemption Certification form to info@gosdm.org (or fax to 817.295.6500) to request a refund of any tax paid on your online order. Alternatively, call us at 817.295.1000 to place your order so that we can remove the tax before processing your payment.
HOW CAN I EVALUATE WHICH CURRICULUM BEST MEETS MY NEEDS?
Both student and leader curriculum packets are available to order separately. Call us at 817.295.1000 to ask a resource consultant about our sample packet which includes a copy of student curriculum from every seminar and one Leader Set from the curriculum of your choice. With the exception of journal covers, all items in these packets are also sold separately.
HOW DO I SELECT A MY QUIET TIME GUIDE?
These books may be used in any order, since they are neither topical nor dated. See our devotional page for more information.
WHAT ARE YOUR STATEMENTS OF BELIEF?
Click here to read about our statements of belief.
HOW CAN I USE YOUR MATERIAL?
Our curriculum can be used in any order for weekly Bible study, DNows, camps and retreats. If using weekly, sessions can be divided into two weeks (giving you twelve weeks from a six session curriculum). Our devotional and evangelism resources can be used all year long in all aspects of your ministry. One example:
7th Grade — Back to the Basics
8th Grade — Saturate
9th Grade — Pure
10th Grade — Connections or Fusion
11th Grade — iGro or Fusion
12th Grade — Totally Consumed!
New Christians — LifeChange
SDM Curriculum Seminars are often taught in a retreat or camp setting; they can also be used weekly for discipleship Bible studies. One popular format for teaching seminars, similar to a retreat, is called DiscipleNow.
WHAT IS DISCIPLE NOW?
DiscipleNow is a unique concept of dividing students into small groups that meet in homes. Groups of seven to twelve, divided by age, usually work best. For example, if your group has 35 students, you might choose three homes and place two grade levels of students in each home. Then you would select three leaders to come and teach for a Friday through Sunday emphasis. Some churches use their own members to etach in the homes; however, it is especially effective to use local youth workers for fresh insights.
Leaders are encouraged to spend individual time with each student during the weekend. Research shows that DiscipleNow is one of the most effective formats for spiritual impacts on students. Its strength comes from the relational aspects.
DiscipleNow or similar retreat weekend could include:
• Thursday or Friday night—a welcome banquet; students meet their leader
• Friday night—DiscipleNow officially begins in the homes; the first two sessions are taught
• Saturday morning—Sessions 3 and 4 are taught
• Saturday afternoon—organized recreation with student teams competing in sports and games, or a service project
• Saturday night—Sessions 5 and 6
• Sunday morning—entire group attends church together
• Sunday afternoon—closing session or share time (sometimes Session 6 is used here and only Session 5 is taught on Saturday night)
• Sunday night—commitment service and share time with the entire church
The SDM staff would be glad to answer your questions if you are interested in knowing more about this format. Please call us at 817.295.1000 for more information.